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Policy • Website privacy

Website Privacy Policy

This policy explains what personal information the Lucknow Imaging Centre website collects when you visit it, how we use and share that information, and the choices you have.

Effective 8 June 2023. Last updated 12 October 2026.

What this policy covers

This policy covers your visit to the Lucknow Imaging Centre website. We are committed to protecting the privacy of our website visitors. The policy explains how we collect, use, share and protect your personal information. Personal information means details that identify you, such as your name and phone number.

By using this website, you consent to the practices described in this policy.

This policy applies only to Lucknow Imaging Centre and its services. It does not cover other websites or services that our website links to. Information we hold about you as a patient is covered by our Patient Privacy Policy.

What information we collect

We collect two kinds of information when you use this website.

  • Information you give us. If you fill out a form on our website, we may collect your name, your contact details and anything else you choose to tell us.
  • Information collected automatically. When you visit, we may collect details about your device, your browsing actions and how you use the site. This can include your IP address, browser type, operating system, referring pages, the pages you visit, and the dates and times of your visits.

An IP address is a number that identifies your internet connection. A referring page is the page you were on before you reached our site.

Some tools on this website help you book by WhatsApp. They write a message in your browser so that you can read it before you send it. The website does not send that message to a website database.

How we use your information

We may use the personal information you give us to respond to your enquiries, to provide the services you ask for and to communicate with you.

We may use automatically collected information to analyse trends, to run the website, to improve our services, and to gather demographic information for aggregate use. Demographic information means general facts about groups of visitors. Aggregate use means the information is combined across many visitors.

Who we share your information with

We may share your personal information with trusted third parties who help us run our website, conduct our business or provide services to you. A third party is a person or company outside the centre. They must keep your information confidential and use it only for the purposes we set.

We may also share your information when we need to do any of the following.

  • Comply with legal obligations.
  • Enforce our policies.
  • Protect our rights and the rights of others.
  • Investigate or prevent illegal activity or fraud.

Cookies, analytics and outside services

We may use cookies, web beacons and similar technologies to improve your experience on our website. A cookie is a small file that a website saves on your device. A web beacon is a tiny image that records when a page is viewed. These technologies collect information about how you use our website. They let us remember you and your preferences.

You can turn off cookies in your browser settings. Some features of the website may not work properly if you do.

Our hosting and analytics services may process device, browser, IP address, referring page and usage information. They do this to operate the website and keep it secure. Maps, WhatsApp and analytics services may use their own cookies or identifiers, under their own policies.

Our website may link to third-party websites. We have no control over their content, privacy policies or practices. Please read the privacy policy of any such website before you give it personal information.

Google Tag Manager and Google Analytics

This website uses Google Tag Manager and Google Analytics, services from Google. Google Tag Manager is a tool that loads Google Analytics. Google Analytics counts visits and shows us which pages are useful.

We also count taps on the call, WhatsApp, booking and directions links. For each tap we record only the page, where on the page the link was and the name of the service. We do not send your name, phone number, the details you type into the booking form or any other patient information to Google for this.

Google Analytics uses cookies and may process your IP address, device and browser details under Google\x27s own privacy policy. We use the reports only in combined form, to improve the website.

  • Block cookies in your browser settings.
  • Install the Google Analytics opt-out browser add-on, available from Google at tools.google.com/dlpage/gaoptout.
  • Use your browser\x27s private or tracking protection mode, which many browsers offer.

The website works in the same way if you opt out.

How we protect your information

We use reasonable security measures to protect your personal information from unauthorised access, use or disclosure.

No transmission over the internet and no electronic storage system is completely secure. We cannot guarantee the absolute security of your information.

Children's privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or ask for personal information from children under 13.

If we find that we have collected personal information from a child under 13, we will promptly delete it.

Changes to this policy

We may update this policy from time to time. We post any changes on this page with a revised effective date. We encourage you to read the policy now and then to see any updates.

How to contact us

Contact us with any question, concern or request about this policy.

  • Centre: Lucknow Imaging Centre
  • Address: 4/12, Vijayant Khand, near Kathauta Chauraha, Gomti Nagar, Lucknow 226010
  • Phone: 0522-3180995
  • WhatsApp: +91 70809 82920
  • Email: info@lucknowimagingcentre.com

Nothing on this page replaces medical advice. Please ask your own doctor about your health.

Common questions about website privacy

What information does the Lucknow Imaging Centre website collect?

It may collect details you give us, such as your name and contact details if you fill out a form. It may also collect technical details automatically, such as your IP address, browser type, operating system, referring pages, pages visited, and the dates and times of your visits.

Does the website store my WhatsApp booking message?

The website does not send your WhatsApp booking message to a website database. The tools write the message in your browser so that you can review it. Once you choose to send it on WhatsApp, WhatsApp's own terms and privacy policy apply to that service.

Does the website use cookies?

It may. We may use cookies, web beacons and similar technologies to remember you and your preferences. You can turn off cookies in your browser settings, but some features may not work properly. Maps, WhatsApp and analytics services may also use their own cookies or identifiers.

Does the website use Google Analytics?

Yes. The website uses Google Tag Manager and Google Analytics to count visits and taps on the call, WhatsApp, booking and directions links. Only the page, the position of the link and the service name are recorded for a tap, never your name, phone number or what you type in the booking form. You can opt out by blocking cookies in your browser or by installing Google\x27s Analytics opt-out browser add-on.

Is the website meant for children?

No. The website is not intended for children under 13, and we do not knowingly collect personal information from them. If we find that we have collected a child's personal information, we will promptly delete it.

Who do I contact about my privacy on this website?

Call 0522-3180995, message +91 70809 82920 on WhatsApp or email info@lucknowimagingcentre.com. The centre is at 4/12, Vijayant Khand, near Kathauta Chauraha, Gomti Nagar, Lucknow 226010. Say that your question is about website privacy.

Effective 8 June 2023. Last updated 12 October 2026.

Address, opening hours and directions are on the contact page.

This page is not legal, medical or insurance advice for your individual case.